Returns & Exchanges

At Crafter's Companion, we want you to be fully inspired by your purchase, which is why we offer a 30-day hassle-free return policy for all unused crafting supplies and tools. If a product doesn't meet your creative needs, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all components and manuals are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Refund or Credit

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or issue store credit within 5-7 business days.