Frequently Asked Questions
Everything you need to know about bringing your home projects to life.
What is the standard shipping time for home decor and tools?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your crafting machinery and tools?
Yes, all Crafter's Companion electronic tools and heavy-duty machinery come with a one-year limited manufacturer warranty covering defects in materials and workmanship.
What is your return policy for home craft supplies?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please note that personalized or final sale items cannot be returned.
Are your paints and adhesives safe for indoor home use?
Absolutely. We prioritize non-toxic, low-VOC, and acid-free formulations to ensure all our products are safe for use in home environments and around family.
Can I track my order once it has been dispatched?
Yes, once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer bulk discounts for large-scale home renovation projects?
We do offer volume pricing for bulk purchases of specific materials. Please contact our customer service team with your project requirements for a custom quote.